Privacy Policy

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1. Introduction

Mildenhall Skip Hire Ltd (“we”, “us”, “our”) is committed to protecting your privacy in accordance with UK GDPR. This policy explains how we collect, use, store, and share your personal information when you visit our website or contact us.

2. Data Controller

Mildenhall Skip Hire Ltd
The Yard, Bargate Farmhouse, Bargate Lane, West Row, Mildenhall, Suffolk, IP28 8PS
Phone: 01638 713066 · Email: mildenhallskiphire@gmail.com
 

3. Personal Data We Collect

• Contact form and booking info: name, phone, email, postcode, skip size and date of delivery/collection justhire.com

• Communications: email and telephone correspondence

• Website analytics: IP, device/browser type, pages viewed, session duration via cookies

• Cookies: essential for site function; performance cookies for analytics; no advertising or profiling cookies 

4. How We Use Your Data

Your information helps us to:

• Respond to enquiries and arrange skip delivery or recycling services

• Provide accurate quotes and service updates

• Improve our website with anonymised analytics

• Comply with legal requirements, including financial record-keeping

5. Legal Basis for Processing

• Contractual necessity: to process bookings and provide services

• Legitimate interests: to maintain and improve operations

• Consent: if you opt-in to follow-up communications

• Legal obligations: for compliance with statutory duties

6. Data Sharing

We do not sell or rent personal data. It may be shared with:

• Service providers (e.g. hosting, email systems) as processors

• Legal or regulatory authorities, if required by law

7. Cookies & Tracking

• Essential cookies: enable forms and site navigation

• Performance cookies: help us monitor usage via analytics

• No advertising or profiling cookies are used

8. Data Retention

• Booking and enquiry data: retained for up to 7 years for accountancy and audit purposes

• Usage logs: session data deleted after 24 months; aggregated analytics retained

9. Your Rights

Under UK GDPR, you may:

• Access, correct, or delete your data

• Restrict or object to processing

• Withdraw consent for marketing

• Request data portability

To exercise rights, contact us via phone, email, or website form. You may lodge a complaint with the Information Commissioner’s Office (ICO).

10. Security

We implement SSL encryption, secure servers, and restricted data access. Though we take reasonable measures, no system can guarantee absolute security.

11. International Transfers

All personal data is processed and stored within the UK. No overseas transfers are made.

12. Policy Updates

We may amend this policy occasionally. The Effective Date will be updated accordingly. Continued use of our site implies acceptance of changes.